Unrecoverable error in QuickBooks 2023? What to do

Each year, Intuit introduces a new QuickBooks Desktop with many new features and modifications to existing features. Still, some flaws manage to thrive, and we have discussed one such flaw: An unrecoverable Error in QuickBooks. An “unrecoverable error” typically crop-up when the user is opening a company file, saving data into the company file, Launching QuickBooks Desktop, etc. If you’re encountering such an issue, So we firmly suggest you to read the whole article and fix it right away.

What is an Un-Recoverable Error in QuickBooks Desktop?

The Unrecoverable error message in QuickBooks is “We apologize for the inconveniencePlease Help QB to rid of the error by sending the following information: Code XXXXX XXXXX.”. Sending Emails, Printing pdf, updating QuickBooks Desktop, and opening company files are likely to tend to errors more often than in any other situation.

Here are the Common Unrecoverable error codes

20094 9381040094 6921356389 14753
36596 7589163654 4586374523 52646
85647 3568952347 7856978633 68799
46963 3562575896 2456373569 69632

Common causes for QuickBooks 2023 unrecoverable Error

Here are some common reasons that can develop circumstances for unrecoverable error in QuickBooks Desktop.

  • You aren’t not using QuickBooks with Admin rights.
  • While trying to open a corrupted company file.
  • While using a Sunset version of the QuickBooks program.
  • You have installed your QBD from an unauthorized source.
  • Bad sectors in Hard-drive.
  • You’re using an incompatible system to run QuickBooks.
  • A third-party program is clashing with your QuickBooks.
  • Outdated version of OS.
  • Your files are infected with viruses.
  • Firewall preventing QB services from running.

Signs of Unrecoverable Error in QuickBooks 2021, 2022, 2023

  • You will receive a popup with an Unrecoverable error.
  • QuickBooks freezing when opening a company file.
  • QuickBooks crashes when opening it.
  • QuickBooks is unable to connect with the network.
  • The multi-user mode option is grayed out.
  • Security and Update patches are not installed.
  • QuickBooks crashes when printing a pdf.

How do I fix QuickBooks Desktop Unrecoverable Error in windows?

Here in this part, we have discussed multiple procedures to fix the QuickBooks Unrecoverable error in windows 10, and 11.

First Step: Install intuit latest Tool Hub utility

  • Click on Download Button to start downloading the latest version of Tool Hub.
  • Later, Double Click on the Tool hub setup file to start Installation.
  • Next, Follow the on-screen instructions to install it.
  • In the End, Click on Finish.

Second Step: Run Quick Fix my File

  • Launch the QuickBooks Tool Hub program.
  • Now, Go to the company file issues tab.
Tool Hub Quick Fix my File Program
  • In the Company File issues tab, Click on Run “Quick Fix my File“.
  • When the repair process ends, Go back and Check if your QuickBooks now working fine or still showing the problem.

Third Step: Use File DR Program

  • Once again, open the company file issues tab.
  • But, This Time you have to click on Open File DR.
  • A Dialogue box will appear with a message(It will take a minute or two to open File Dr once you press OK, please wait until File Dr opens automatically.)
  • Next, You need to select the option to repair the company file in File DR.
  • Afterward of the repair process, review whether the error persists or not.

Fourth Step: Try to Open a Sample File

This Step will identify whether the problem is happening due to the company file or some other reason causing this issue.

  • Press and keep holding the Control(Ctrl) Key.
  • Right Click on QB Desktop Icon and select the Open QuickBooks Desktop Option.
  • This will helps you to open the “No Company File window.”
  • Next, Pick the “Open sample company file” option.
  • If your QuickBooks work’s adequate with a sample company file, we can conclude that your company file is causing the unrecoverable error.

Fifth Step: Create a carbon copy of your file and paste it into the desired location

Follow the below-listed steps to fix QuickBooks unrecoverable error when opening a company file:

  • Go to the folder where your QuickBooks saved the company file and select the file and press the “ctrl +c” keys to copy the file.
  • Now visit the desktop and press the “ctrl + shift + n” keys to create a new folder and set the folder name as a “Test Directory“.
  • Paste the copied file by pressing the “ctrl + v” keys.
  • Press and hold the ‘control key(ctrl)’ and then launch the QuickBooks Desktop app.
  • Only, Release the control key when the QuickBooks “No Company Window” appears.
  • Lastly, try to perform the same task where you were encountering the Unrecoverable Errors.

Note: If your QuickBooks desktop still triggers 10 digit unrecoverable error message, then it clearly indicates company file is not in good condition(corrupted).

Sixth Step: Create Windows New Admin User

Creating a new Admin user for windows can help to determine whether the Windows Admin user’s files are impaired or not. We have shared steps to create a new user in windows 11 and 10 to conquer QuickBooks desktop un-recoverable error. In case you are not well-versed in technical, So contact qualified Data service experts to do it for you.

For Windows 11

  • Login into windows 11 as an admin.
  • Next, tap on the “Start Menu” Icon >> settings >> Accounts.
  • In Accounts select Family & other users.
  • Add another user.

Note: If you don’t have user sign-in information, So pick [ I don’t have this person’s sign-in information ].

  • Next, Provide all appropriate information such as >> Name, Password, and Security Question.
  • At last, Try to sign in with the recently created Administrator user details.

For Windows 10

  • Follow the above two steps as windows 11.
  • Next, Select the option “Add someone else to this PC“.
  • If you don’t have a user email address and other information then choose [I don’t have this person’s sign-in information].
  • Next, Enter the user name, password, Security question, and hint.

Seventh Step: Install and run hitman pro to remove malicious programs

It might be possible that your QBDT is displaying QuickBooks Unrecoverable Error because of the presence of malware or virus in your system. Removing it from your PC as soon as possible is much important as it can corrupt your company files completely and may lock up your company files permanently or can steal your crucial data. Follow these steps if you want to know how to download and install a third-party antivirus program Hitman.

  • First, you have to download it before using it, so hit this button down below.
  • Next, install it on your PC by following the on-screen instructions.
  • Run it for a quick scan. You may now be able to see the list of the files that it has found suspicious. Remove them from your system immediately if you want to safeguard your company files.
  • Close the program and again try to run QuickBooks Desktop.

    Eighth Step: Use the Windows 10/11 inbuilt tool to check the bad sector

    This method is really easy to proceed with as you have to just right-click on the hard drive where QuickBooks is stored and then go to properties >> Tools >> Check to run the windows utility. It will check all the sectors in your hard disk drive and report to you once it has found something itching or not. If with bad luck you have found a corrupted sector of the hard disk then you can take help of the third party tools like HDD Regenerator to repair your hard drive.

    You may like to read: How to fix QuickBooks crashing problem?

    How do I fix the Unrecoverable error in QuickBooks mac?

    Here are the steps to fix QuickBooks crashing issue in mac:

    First Step: Restart your Mac

    • To restart Mac os click on the “Apple menu” icon.
    • Next, Click on the “Restart” button.
    • Lastly, Open the QuickBooks Desktop Mac program and check that the error is resolved or if it is still persisting, try the Step second option.

    Second Step: Create a new user with admin rights

    • Click on the “Apple icon” on top of the right-side window To create a new mac admin user.
    • Next, Click on the “system preferences” option.
    • In the “system preferences” window search for users.
    • Click on the “User & groups” option.
    • Next, Click on the “Lock icon“.
    • Enter the “password“.
    • Next, in the left pane window click on the “+” icon.
    • Next, Provide all the necessary information to create a new admin user and make sure to choose the account type administrator.
    • At the end, Verify whether your QuickBooks is free from unrecoverable errors or not.
    Final verdict

    We have discussed above all viable courses of action to triumph QuickBook’s unrecoverable error. Some users may still be unable to get rid of such an annoying issue. In such a scenario, your QuickBooks program needs some advanced out-of-the-box solution to fix it. Therefore, I’d recommend reaching out to QuickBooks Data services experts at +1-888-704-1357 to get an immediate resolution.

    Frequently asked questions


    Creating a new company file can prevent to happen QuickBooks Desktop Unrecoverable errors.

    Yes, If the error is occurring due to corruption in the company file.

    What to do when an Unrecoverable error occurs in QuickBooks 2020 or older version?

    As we know, QuickBooks 2020 or below versions are unsupported by intuit, So you have to contact Third party services provider to fix the issue.