Unrecoverable error in QuickBooks 2023? What to do

Intuit releases a new version of QuickBooks Desktop annually, bringing new features and improvements to existing ones. Despite these advancements, some flaws persist and one such issue is the “Unrecoverable Error” in QuickBooks. This error often occurs when opening a company file, saving data, or launching QuickBooks Desktop. If you’re facing this problem, we strongly advise you to carefully read this article and resolve it promptly.

What is an Un-Recoverable Error in QuickBooks Desktop?

The moment a QB user tries to access the company file and the QuickBooks program fails to open the selected company file. QuickBooks exhibits an error message: “QuickBooks has encountered a problem and needs to close.” Aside from the error message, the user receives ten digits numeric code. The QuickBooks Unrecoverable error message shows that QuickBooks is facing some severe technical flaws. This error message usually notices when the user performs a company file-related task.


Here are the Common Unrecoverable error codes

20094 9381040094 6921356389 14753
36596 7589163654 4586374523 52646
85647 3568952347 7856978633 68799
46963 3562575896 2456373569 69632

Common causes for QuickBooks 2023 unrecoverable Error

Here are some common reasons that can develop circumstances for unrecoverable error in QuickBooks Desktop.

  • You aren’t not using QuickBooks with Admin rights.
  • While trying to open a corrupted company file.
  • While using a Sunset version of the QuickBooks program.
  • You have installed your QBD from an unauthorized source.
  • Bad sectors in Hard-drive.
  • You’re using an incompatible system to run QuickBooks.
  • A third-party program is clashing with your QuickBooks.
  • Outdated version of OS.
  • Your files are infected with viruses.
  • Firewall preventing QB services from running.

Signs of Unrecoverable Error in QuickBooks 2021, 2022, 2023

  • You will receive a popup with an Unrecoverable error.
  • QuickBooks freezing when opening a company file.
  • QuickBooks crashes when opening it.
  • QuickBooks is unable to connect with the network.
  • The multi-user mode option is grayed out.
  • Security and Update patches not installing.
  • QuickBooks crashes when printing a pdf.

How do I fix QuickBooks Desktop Unrecoverable Error in windows?

Here in this part, we have discussed multiple procedures to fix the QuickBooks Unrecoverable error in windows 10, and 11.

First Step: Install intuit latest Tool Hub utility

  • Click on Download Button to start downloading the latest version of Tool Hub.
  • Later, Double Click on the Tool hub setup file to start Installation.
  • Next, Follow the on-screen instructions to install it.
  • In the End, Click on Finish.

Second Step: Run Quick Fix my File

  • Launch the QuickBooks Tool Hub program.
  • Now, Go to the company file issues tab.
Tool Hub Quick Fix my File Program
  • In the Company File issues tab, Click on Run “Quick Fix my File“.
  • When the repair process ends, Go back and Check is your QuickBooks now working fine or still showing the problem.

Third step: Use File DR Program

  • Once again, open the company file issues tab.
  • But, This Time you have to click on Open File DR.
  • A Dialogue box will appear with a message(It will take a minute or two to open File Dr once you press OK, please wait until File Dr opens automatically.)
  • Next, You need to select the option to repair the company file in File DR.
  • Afterward of the repair process, review whether the error persists or not.

Related Post: QuickBooks is Unable to open Company File

Fourth Step: Try to Open a Sample File

This Step will identify whether the problem is happening due to the company file or some other reason causing this issue.

  • Press and keep holding the Control(Ctrl) Key.
  • Right Click on QB Desktop Icon and select the Open QuickBooks Desktop Option.
  • This will helps you to open the “No Company File window.”
  • Next, Pick the Open sample company file option.
  • If your QuickBooks work’s adequate with a sample company file, we can conclude that your company file is causing the unrecoverable error.

Fifth Step: Suppress QuickBooks Desktop program

Follow the below-listed steps to fix QuickBooks unrecoverable error when opening a company file:

  • In the very First step press and hold the ‘control key(ctrl)‘.
  • Afterward, a double-click of ‘LMB‘ to launch QuickBooks Desktop.
  • Next, release the control key when the QuickBooks “No Company Window” appears.
no company open
  • Lastly, try to perform the same task where you were encountering the Unrecoverable Errors.

If suppressing QuickBooks Desktop wouldn’t work, So you can try the next step.

Sixth Step: Move your company file to a new location

  • Open the Folder Where your QuickBooks keep Company File.
  • Next, Copy the Company by pressing the “Ctrl + C” shortcut key.
  • Next, Go to the windows desktop and press the Windows Shortcut key “Ctrl + Shift + N” to create a new folder and set the Folder as the sample folder.
new folder
  • Paste the copied company file in the sample folder by pressing the “Ctrl + V” shortcut key.
  • Next, Open your “QuickBooks No Company File Window.”
  • Later, Using the QuickBooks file browser, go to the sample folder, select the company file, and Click on open.

Seventh Step: Create Windows New Admin User

Creating a new Admin user for windows can help to determine whether the Windows Admin user’s files are impaired or not. We have shared steps to create a new user in windows 11 and 10 to conquer QuickBooks desktop un-recoverable error. In case you are not well-versed in technical, So contact qualified Data service experts to do it for you.

For Windows 11

  • Login into windows 11 as an admin.
  • Next, tap on the “Start Menu” Icon >> settings >> Accounts.
  • In Accounts select Family & other users.
  • Add another user.

Note: If you don’t have user sign-in information, So pick [ I don’t have this person’s sign-in information ].

  • Next, Provide all appropriate information such as >> Name, Password, and Security Question.
  • At last, Try to sign in with the recently created Administrator user details.

For Windows 10

  • Follow the above two steps as windows 11.
  • Next, Select the option “Add someone else to this PC“.
  • If you don’t have a user email address and other information then choose [I don’t have this person’s sign-in information].
  • Next, Enter the user name, password, Security question, and hint.

Eighth Step: Recreate QBWuser.ini file

  • Launch the Windows explorer program.
  • Next, Go to the following address “C:\ Users \ (Windows Username)\ AppData \Local \ Intuit \ QuickBooks“.

Note: If you don’t find Appdata data in the user folder, Then you need to select the option to show hidden files.

show hidden files
Show hidden Files, folders and drives
  • Select the QBWuser.ini File and Press the “Delete + Enter” key to move the file to recycle bin.
  • Later, Open your QuickBooks Desktop program and verify the current status of the Unrecoverable Error in QuickBooks.

Note: If deleting the qbwuser.ini file may cause further issues, then open the recycle bin and then restore the qbwuser.ini file.

Ninth Step. Start/Stop QBCFMonitor service from windows services

  • Firstly, right-click on the windows start icon and then select Computer Management.
  • Next click on Services and Applications to expand.
  • Double-click on Services to open. You may now see all the services that are currently running on your system.
  • Find QBCFMonitorService, double click on it to open.
  • Under the general tab, hit the stop button and click on Apply and OK.
  • Restart your system, next open QuickBooks, and check whether you are still getting the unidentified issues or not.
  • If you face additional issues because of these steps, follow the procedure until you get to see the general tab and hit the start button, Click Apply and OK to again start this service. Again Restart your system and QuickBooks.

Tenth Step. Use QuickBooks Clean Install Tool and ground the QuickBooks Unrecoverable error

Note: Get a backup of your company data files and also save the Product and License number somewhere before going through this procedure.

First. Uninstall QuickBooks s/w
  • Click on the windows start menu and next click on ‘Windows System’ and then click on Control Panel to open it.
  • Now, head to the Programs and Features tab and choose to uninstall the QB desktop from your machine.
Second. Using QB clean install tool for windows
  • Start with the download of QB Tool Hub from the official website of Intuit QuickBooks.
  • Next, follow up and move to the file location where you have downloaded and saved the tool. Double-click on it to begin the installation process.
  • Go through all the on-screen processes and install the tool hub program.
  • Accept all the terms and conditions and open the tool hub program. Go to the Installation Issues tab and click on the Clean Install Tool option.
  • Next put in your QuickBooks version and product version and hit on the continue button.
  • You will now get a notification message on your screen ‘Please Install your copy of QuickBooks to the default location’, complete this step by clicking on OK.
Third. Re-install the QuickBooks

Now again install the QB desktop on your system, and re-enter the Product and license number as you have inserted into your previously installed version. Run the QuickBooks and check if you are still getting the QuickBooks Unrecoverable Error.

How do I fix QuickBooks Unrecoverable error on mac?

Here are the steps to fix QuickBooks crashing issue in mac:

First Step: Restart your Mac

  • To restart Mac os click on the “Apple menu” icon.
  • Next, Click on the “Restart” button.
  • Lastly, Open the QuickBooks Desktop Mac program and check that the error is resolved or if it is still persisting, try the Step second option.

Second Step: Create a new user with admin rights

  • Click on the “Apple icon” on top of the right-side window To create a new mac admin user.
  • Next, Click on the “system preferences” option.
  • In the “system preferences” window search for users.
  • Click on the “User & groups” option.
  • Next, Click on the “Lock icon“.
  • Enter the “password“.
  • Next, in the left pane window click on the “+” icon.
  • Next, Provide all the necessary information to create a new admin user and make sure to choose the account type administrator.
  • In the end, Verify whether your QuickBooks is free from unrecoverable errors or not.

Fix Unrecoverable Error in QuickBooks when performing a bank reconciliation

Solution 1. Update the Adobe reader to the most recent version

  • You have to go to the Adobe reader, and navigate to the help menu, there search for the About adobe reader options.
  • If you can see the versions then look for the following: 8.0, 9.0, or 10.0. You can now upgrade to the latest one by downloading adobe reader’s latest version from the official website.
  • Pay attention to the instructions that you can see on the screen and install adobe’s latest version. Reboot the machine and finish the updating process, also check the previous bank reconciliation report.

Solution 2. Change the display PDF in the browser preference

Note: This procedure is only viable when you are using adobe 10.0, 9.0, 8.0 only.

  • Go to the programs/All Programs tab in windows and check the list of all the installed programs on your system.
  • Next, pick the Adobe Reader/Acrobat.
  • Going forward, you have to simply choose the Edit and preferences tab.
  • In the Preferences window, you would have to choose Internet from the list of categories.
  • Now go to the Web browser option and click to Clear the display PDF in browser preference.
  • Finally to finish the process hit on the OK tab.

Relinquish QuickBooks unrecoverable error when importing accountant’s changes

Here are some of the error types that you may receive during the import:

  • Unrecoverable Error 00000 16133
  • Unrecoverable Error 00000 41953
  • Unrecoverable Error 00000 42394
  • Unrecoverable Error 00000 43109
  • Unrecoverable Error 00000 16440
  • Unrecoverable Error 00000 42045
  • Unrecoverable Error 00000 40592
  • Unrecoverable Error 00000 41897
  • Unrecoverable Error 00000 42127
  • Unrecoverable Error 00000 31901
  • Unrecoverable Error 00000 41765
  • Unrecoverable Error 00000 95431
  • Unrecoverable Error 00000 37760
  • Unrecoverable Error 00000 31609

The import process recovers from these errors by default and then completes the import. Once it is completed, QBDT displays a full report of the changes that couldn’t be imported and also shows the possible reasons why.

Solution 1. Continuing the import process

  • Whenever you see the error message choose send option.
  • If you want to resume the import select OK.
  • Next, manually enter the changes that weren’t applied to the client’s file.

Solution 2. Verify data and then re-create the change file

  • Restore the backup that was created when importing the accountant’s changes or you can restore a current backup.
  • Use the client’s file and run verify and rebuild data.
  • Next, in this step upgrade QBDT to the latest version.
  • Recreate the change file in the Accountant’s copy in QBDT.

Solution 3. Desert the changes

  • From the client’s file Remove the accountant’s copy restriction.
  • Fix basic data damage issues.
  • Create an accountant’s copy to recreate changes.

Final verdict

We have discussed above all viable courses of action to triumph QuickBooks unrecoverable error. Some users may still be unable to get rid of such an annoying issue. In such a scenario, your QuickBooks program needs some advanced out-of-the-box solution to fix it. Therefore, I’d recommend reaching out to QuickBooks Data services experts at +1-888-704-1357 to get an immediate resolution.

Frequently asked questions

Creating a new company file can prevent to happen QuickBooks Desktop Unrecoverable errors?

Yes, If the error is occurring due to corruption in the company file.

What to do when an Unrecoverable error occurs in QuickBooks 2020 or older version?

As we know, QuickBooks 2020 or below versions are unsupported by intuit, So you have to contact Third party services provider to fix the issue.

How do I prevent Unrecoverable error in QuickBooks?

Here are the simple steps to minimize the occurrence of QuickBooks© unrecoverable errors:
1. Avoid closing QuickBooks Desktop directly.
2. Don’t download any content from an unauthorized source.
3. Update your QuickBooks Desktop on time.
4. Don’t use any externally installed antivirus program.

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"James, a Technical Content Writer at QBDATASERVICES, specializes in crafting informative articles about QuickBooks, Sage50, MySQL Databases, Active Directory, email recovery, Microsoft365, pattern recognition, and machine learning. With a passion for researching and learning about new technology, he creates engaging technical blogs that aid organizations and Database Administrators in resolving various issues. In his free time, James can be found on social media, streaming web series, reading books, and experimenting with new recipes."