If you’ve been caught off guard by the sudden appearance of QuickBooks error 3371 status code 11118, you’re not alone. Every month, many QuickBooks users find themselves searching for answers online. This common error can be triggered while activating the desktop application, especially if you’re trying to activate it on a different computer with a previously activated license. In some rare cases, it can also pop up during the reinstallation process on the same PC.
The error message reads “Could not initialize license properties. Error 3371: QuickBooks could not load the license data. This may be caused by missing or damaged files.” and depending on the reason for the error, you may receive different status codes.
Fear not, as we’ve got you covered with a comprehensive guide to understanding and resolving this issue. Discover the ultimate solution to QuickBooks error 3371 status code 11118, with our detailed troubleshooting instructions.
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What is QuickBooks Error 3371 Status Code 11118 Windows 11?
As an experienced user of QuickBooks, you may encounter a variety of technical challenges in using the application. One such glitch is QuickBooks Error 3371, which can occur if you have damaged QB files stored on your device. This error can also pop up during the activation process following a new installation, and is accompanied by a warning message that reads: “QuickBooks couldn’t load the license data. It’s possible that files are missing or damaged.” With the subtext confirming that corrupted files are the primary cause, it’s important to address this issue to ensure the smooth operation of QuickBooks. Below we have shown some common instances of QuickBooks Error 3371.
Could not initialize license Files. [ Error 3371: Status code -11104] Seems your files are missing or corrupted. Could not initialize license files. ( Error 3371, Status Code -11118), Seems your files are missing or corrupted. Could not initialize license Files. [Error: 3371, Status Code -11117] Seems your files are missing or corrupted.
Grounds for Error code 3371 QuickBooks Desktop 2023
- Essential Files and components are missing/corrupted, which are responsible for opening and verifying the QuickBooks Desktop user license.
- QuickBooks Error 3371 might occur when you try to open the company file without saving it first.
- A corrupted QBregistration file can also bring forth a license issue.
- Maybe you are using an outdated or corrupted Windows MSXML component.
- A non-recommended Antivirus program can also cause a blunder in QuickBooks.
- Cracked QBD is also likely to induce the problem Error 3371 Status Code 11118.
Follow these checklists before Fix QuickBooks Error 3371
Remove any Fishy Antivirus Program
If you have downloaded any third-party anti-malware program into your PC then you should also check its credibility. As of now, there are tons of antivirus programs found around the web and it might be possible that this app acts weird while running. We suggest you to disable or permanently remove such kinds of software from your system as these can’t be trusted and can steal a big chunk of your data.
Use the legitimate QuickBooks
If you have intentionally or unintentionally downloaded a cracked version of the QuickBooks Desktop, remove it immediately. As this program cannot run as a whole and never will be and will always put you into some kind of problem. Therefore it is recommended to download and use the software from the official website only if you do not want your data to be compromised.
Feasible ways to Fix QuickBooks Error 3371 status code 11118
Throughout the internet, there are lots of ways explained by experts to resolve QuickBooks Desktop Error code 3371. However, our experts have cited below only possible ones.
#1: Edit the Name of the Entitlement File in Windows 11
Any kind of corruption in the Entitlement File can bring about the problem represented by the QuickBooks status code 11118. It may start to influence your software, which may result in it crashing more frequently. Consequently, if you have been encountering the QuickBooks error 3371 status code 11118 in your software, you will need to make some modifications to the name of this file. When you change its name, QuickBooks will immediately generate a new folder containing a copy of the Entitlement file. Users who are running Windows 7 could potentially benefit from this patch as well.
- To open or edit the Entitlement File go through this path: “C:\Program\Data\Intuit\Entitlement Client\v”.
- When you finally get to see the “Entitlement” folder, proceed with renaming it.
- Then visit to the QBDT, and the program will automatically generate a fresh folder.
- If you could not see the “Program Data” folder, go back to the “my computer”.
- Then move to the organize.
- Now press the Folder option.
- Choose the “Hidden Files and Folders” tab from the different options you can see inside the menu.
- Now, start the “QuickBooks” program once more on your computer that is running Windows 7.
Remove & Delete the QB Entitlement
- Firstly, You should open the window “Task-Manager” by Pressing the “Ctrl + Shift + Esc” button.
- Next, Open Windows Explorer and copy the following address and (C: \ ProgramData \ Intuit \ Entitlement Client \ v8) paste it in the search bar to open intuit entitlement client Folder. (Alternatively, open run window and type the address mentioned earlier)
- In The Entitlement Folder Search for “EntitlementDataStore.ecml”.
- Select the EntitlementDataStore.ecml and Press “Shift + delete + Enter”.
- Reopen the QuickBooks Desktop program, and It will ask you to re-register your product details.
- Once Product registration is completed, you can try to use it to identify whether the bug is removed or not.
#2: Repair the QBRegistration.DAT File
It is possible that the accounting software will not be able to navigate through the QBRegistration.DAT file as a result of certain technological issues. In the event that the file has been corrupted, you can find yourself in this predicament. As a direct consequence of this, the QuickBooks error code 3371 might be thrown.
- Shut down the QuickBooks Application.
- To open the “Task Manager” press all these buttons simultaneously: “Ctrl” + “Shift” + “Delete”
- Go to the processes section inside the task manager.
- Here, you can find the “QBW32.exe”, right-click on it.
- Now choose the “End Process Tree” option.
- Next click on the OK button.
- Launch the Run dialog box by pressing “Windows key + R” together.
- Enter the given command inside the search area: “C:\ProgramData\Intuit\Entitlement Client\v6”
- Next, simply click on OK.
- When the folder gets displayed, search for the “EntitlementDataStore.ecml”.
- Next, you can delete this file.
- To confirm, opt for “yes”.
- Proceed to the QBDT. Now is the time to begin working on it to check if the QuickBooks error 3371 status code 11118 has been fixed.
#3: Manually Fix the MSXML, .NET Framework, and C++ Redistributable files
Note: You have to completely remove QuickBooks from your system before proceeding with the fixation of MSXML Component.
MSXML Component: It is one of the Microsoft’s components required to run the QuickBooks smoothly. It is responsible for and helps QuickBooks in retrieving the information in the QBRegistration.dat file in order to launch QuickBooks. It can not complete its functioning when it is unregistered on your system, you have to register or re-register it if you want the QBRegistration.dat file to work properly. Follow the next procedure if you want to know how to register this component and eliminate QuickBooks error 3371 Status Code 11118.
- If you are using a 64-bit OS then follow these set of steps
- Run the command window from the windows start menu.
- Next, run cmd as an administrator.
- Enter the following command at the C: prompt, cd\windows\syswow64.
- Now type the following command and press ENTER key, regsvr32 MSXML6.dll.
- Install the QB desktop now.
- If you are using a 32-bit OS then follow these set of steps
- Open the command window by following the first and second steps of the previous solution.
- Next type the following command and press ENTER key, regsvr32 MSXML6.dll.
- Install the QBDT now.
.NET Framework: .NET Framework package is responsible for running applications on the windows, any damage to these files can result in anomalities with your currently installed programs and you may not be able to run them properly. You may get QuickBooks Error 3371 on your system if somehow your .NET files are corrupted, follow the steps carefully if you want to repair .NET Files.
Steps to repair .NET Files on your windows machine:
- Open control panel from the windows start menu.
- Next go to programs and ‘programs and features’ menu.
- From the left pane click on the advanced option ‘Turn windows features on or off’.
- From the list of the features, you can see, search for .NET Framework and turn it on if it is not activated. Try variation and switch back to a lower version if you are using a higher version and vice versa.
- Save the changes and restart your system, Open QuickBooks and check if your problem is resolved or not.
Alternatively, you can download and run the .NET Framework repair kit, designed and developed by Microsoft itself.
C++ Redistributable Files: The Runtime libraries are responsible for the smooth functioning of the particular software. QuickBooks automatically downloads and installs the correct version of these files when you are installing the software. Damage to these files can create an internal conflict within the program and you may not be able to run the QuickBooks properly.
It is not possible to fix a single file in this package, so it is better to clean and install the version of the C++ Redistributable file that is necessary with your QuickBooks if it is corrupted. If QuickBooks does not install this package automatically then you can also download it from Microsoft but first check thoroughly what version is compatible with your s/w.
#4: Use One Stop Solution Tool Hub and eradicate QuickBooks Error 3371
- Download the latest version of the QBToolHub.exe file.
- Next, Double click on the Download Exe file to start the installation.
- Grant permission to install a new program in Windows.
- Once the installation is complete, click on Finish.
- Next, Open Tool Hub Program.
- In-Home window, Select “Installation Issues“.
- In-Installation problem tab, Select “Fix Error 3371 in QuickBooks 2023“.
- A warning popup will appear, Click on “ok” to execute the repair process.
- This will delete files associated with QuickBooks registration.
- In the end, try to use your QuickBooks.
Also, run QuickBooks Install Diagnostic Tool from the Tool Hub program and fix Error 3371 in QB
Go to the installation issues tab in the QuickBooks Tool Hub‘s interface and run the QuickBooks Install Diagnostic Tool from it. Let it take its time and when the process finishes you have to reboot your system to check the changes and see if your QuickBooks is working fine or not.
#5: Terminate all running QuickBooks-related processes
- In this part, you will first be required to close down QuickBooks.
- Additionally, terminate all open instances of QuickBooks.
- In the Run window, enter “C:\ProgramData\Intuit\Entitlement Client\v8,” and then click the OK tab to confirm your entry.
- Launch the Task Manager at this time.
- Click the tab labeled Processes, and then look for all occurrences of the QBW32.exe file.
- Select each instance one at a time, and then select the option to end the task.
- You will now need to delete the entitlementDataStore.ecml file, then opens the QuickBooks company file in order to complete the applicable registration process.
#6: Perform a Clean Installation of QuickBooks
Note: Before clearing out QuickBooks from your system, take a note of your product and license information, as when you will re-install the QuickBooks, you have to re-enter all the details.
Follow the instructions for a clean installation of QuickBooks in order to fix any problems associated with QuickBooks. In this approach, it is necessary for you to utilize the Clean Install Tool in order to remove the software after it has been installed.
After that is finished, you will need to restart your computer and then reinstall the QuickBooks program using the license and product keys that were made available to you at the time that you purchased the software.
#7: Update your Windows system drivers
Make sure that all of the available updates for Windows have been installed.
- To begin, you should select the Windows or Start icon.
- After that, click the icon that looks like a group of programs.
- Find the icon for Windows Update and click on it.
- After you’ve downloaded the most recent Windows update, go ahead and run it.
- After that, all you need to do to finish the installation process is follow the instructions that are displayed on the screen.
- After you’ve successfully completed it, you should reinstall the QuickBooks application.
#8: Run QuickBooks in safe mode to draw out QuickBooks Error 3371 status code 11104
First: Use the Windows start menu
- Access the start menu and from the lower right corner, click on the power icon.
- Next, hold down the shift key and click on the restart option.
Second: Use the settings app from Windows
- Launch the Windows settings app from your system.
- Now select the system >> recovery, and from the advanced setup click on the restart now button.
- Save your work before restarting the system, and select Troubleshoot.
- Next, choose the ‘Advanced Options‘ from Troubleshoot.
- Choose the “Startup Settings” from the Advanced Options menu.
- Then ‘Restart‘ from the startup settings.
- Press the appropriate key from your keyboard to enter the safe mode.
Run QuickBooks in this mode and check if you are still getting the QuickBooks error 3371 Status Code 11104 or 11118.
#9: Upgrade the Windows to fix Error 3371 QuickBooks Desktop
Running a more recent version of QuickBooks on an older version of the Windows Operating System can eventually cause the software to become unusable. There is a possibility that the system will not be able to support it, which may result in the issue 3371 status code 11118 or 11104 QuickBooks Desktop. As a result, it is essential for you to seek upgrades within the Update & Security function, so make sure you visit there. After going through it, you are free to start downloading and installing the files as soon as possible in order to fix the 3371 error code.
- Navigate to the section of your system called “Settings.”
- After that, it is necessary to click the tab labeled “Update & Security.”
- Following this, navigate to the left panel and select “Windows Update” from the menu.
- Select the “Check for Updates” option from the menu.
- In the event that a more recent version of the Windows operating system has been made available, the update will be downloaded immediately.
You will need to restart your computer in order for the changes to take effect. Even after the error 3371 in QuickBooks Desktop has been fixed, you still need to make sure that you check to see if there are any updates available. Install them as soon as possible after they have been made available. If you follow these steps, you will be able to avoid a mistake.
Mac: Fixing QuickBooks Error 3371 with these solutions
Solution 1: Change your QuickBooks Data Location
If you’re using a network drive to store your QuickBooks data, you may be experiencing QuickBooks Error 3371 because the network drive is unavailable. To change your QuickBooks Data Location, follow these steps:
- Open QuickBooks.
- Click on the File menu and select Preferences.
- Click on the Company tab.
- In the Data Location field, enter the new location of your QuickBooks data.
- Click on OK to save your changes.
Solution 2: Delete your QuickBooks License File
If you’ve tried the above method and you’re still experiencing QuickBooks Error 3371, you can try deleting your QuickBooks License File. To do this, follow these steps:
- Close QuickBooks.
- Open the Finder and navigate to the following location: Users > [Your Username] > Library > Application Support > Intuit > QuickBooks
- Delete the License.lic file.
- Restart your Mac.
Solution 3: Repair your QuickBooks installation
If deleting your QuickBooks License File doesn’t fix the QuickBooks Error 3371, you can try repairing your QuickBooks installation. To do this, follow these steps:
- Close QuickBooks.
- Open the Finder and navigate to the following location: Applications > QuickBooks > QuickBooks.app
- Right-click on the QuickBooks.app file and select Show Package Contents.
- Open the Contents folder and then open the MacOS folder.
- Double-click on the QuickBooks Repair application.
- Follow the on-screen instructions to repair your QuickBooks installation and remove QuickBooks Error 3371.
Solution 4: Run the 3371 Error Fix from the QuickBooks Tool Hub
This is the most common way to fix QuickBooks Error 3371. To do this, follow these steps:
- Close QuickBooks.
- Download the most recent version of the QuickBooks Tool Hub (1.6.2 or later).
- Open the file you downloaded (QuickBooksToolHub.exe).
- Follow the on-screen steps to install and agree to the terms and conditions.
- Once the Tool Hub is installed, open it and select Installation Issues from the left pane.
- Click 3371 Error Fix and then click OK.
- QuickBooks will restart and the QuickBooks Error 3371 should be fixed.
Solution 5: Update your QuickBooks software
If you’re using an outdated version of QuickBooks, you may be more likely to experience QuickBooks Error 3371. To update your software, follow these steps:
- Open QuickBooks.
- Click on the Help menu and select Check for Updates / Update QuickBooks.
- If there are any updates available, install them.
Solution 6: Restart your Mac
Sometimes, a simple restart can fix minor software issues. To restart your Mac, follow these steps:
- Click on the Apple menu and select Restart.
- Click on Restart again to confirm.
This article has embedded the most prevailing techniques to annihilate QuickBooks Error 3371 status code 11118 or 11104. But if the problem persists, though you have heeded the technical steps ideally, So there may be a circumstance in your QuickBooks that requires supplementary aid to fix it. To reach our qualified pro-advisors assistance, Dial +1-888-538-1314.
What is the best way to fix the QuickBooks error message 3371?
Open Tool hub and Run Fix Error 3371, However, If it still persists then delete EntitlementDataStore.ecml files and then add all the product-related information.
Does re-installing QuickBooks Desktop cause Company File disappeared?
Your file stays safe even if you’ve uninstalled your QuickBooks Desktop.