QuickBooks Error PS058: Troubleshooting Methods to Resolve the Issue

QuickBooks is a widely used accounting software that streamlines financial management for businesses of all sizes. However, like any software, QuickBooks may encounter errors that can disrupt its seamless functionality. One such error is PS058, which can occur during the update process. This article will delve into the causes, signs, and various troubleshooting methods to resolve QuickBooks Error PS058.

Causes of QuickBooks Error PS058

QuickBooks Error PS058 is typically triggered due to various reasons, including:

  • Internet connectivity issues: Poor or unstable internet connections may hinder the update process, leading to the occurrence of this error.
  • Firewall or security settings: Sometimes, the firewall or security settings of your computer may block the QuickBooks update, causing a PS058 error.
  • Damaged or incomplete QuickBooks installation: If your QuickBooks installation files are damaged or not installed correctly, it can result in update errors.
  • Conflicting third-party applications: Certain third-party applications may interfere with the QuickBooks update process, leading to PS058 errors.

Signs of QuickBooks Error PS058

When QuickBooks encounters Error PS058, you may notice the following signs:

  • Inability to update QuickBooks: One of the most evident signs is the failure to update QuickBooks to the latest release.
  • Error message: QuickBooks will display an error message that reads, “Error PS058: There was a problem with the download of payroll updates.”

Troubleshooting Methods to Resolve QuickBooks Error PS058

Method 1: Check Internet Connectivity

  • Ensure you have a stable and reliable internet connection.
  • Open a web browser and try accessing any website to confirm internet connectivity.
  • If there are any connection issues, resolve them before proceeding with the update.

Method 2: Adjust Firewall and Security Settings

  • Temporarily disable your firewall and security software.
  • Retry updating QuickBooks.
  • If the update is successful after disabling these settings, you may need to add QuickBooks as an exception in your firewall and security software settings.

Method 3: Perform a Clean Install of QuickBooks

  • Uninstall QuickBooks from your computer through the Control Panel.
  • Download the latest version of QuickBooks from the official website.
  • Install QuickBooks using the downloaded installer.
  • Reattempt the update process.

Method 4: Use the QBInstall Tool

  • Download and run the QuickBooks Install Diagnostic Tool (QBInstall Tool) from the Intuit website.
  • The tool will automatically detect and resolve any installation issues.
  • Restart your computer and try updating QuickBooks again.

Method 5: Check for Conflicting Applications

  • Temporarily disable or uninstall any third-party applications that may be conflicting with QuickBooks.
  • Restart your computer and attempt the update.
  • If the update is successful, contact the third-party software support to find a resolution or an alternative software that is compatible with QuickBooks.

Method 6: Rename Paysub.ini and Payroll.ini Files

  • Close QuickBooks and navigate to the folder containing the Paysub.ini and Payroll.ini files.
  • Rename both files to add “.old” to the end of their filenames (e.g., Paysub.ini.old and Payroll.ini.old).
  • Restart QuickBooks and attempt the update.


QuickBooks Error PS058 can be a frustrating obstacle in keeping your accounting software up to date. By following the troubleshooting methods outlined in this article, you can overcome this error and ensure smooth and uninterrupted updates for QuickBooks. If you encounter any difficulties during the process, do not hesitate to contact QuickBooks Data Service Experts at +1 877-548-7404 for professional assistance.


Can I resolve QuickBooks Error PS058 by simply restarting the computer?

While restarting the computer can help in certain cases, QuickBooks Error PS058 often requires more specific troubleshooting methods. It is recommended to follow the step-by-step guide provided in this article for a comprehensive resolution.

Will reinstalling QuickBooks delete my company data?

Reinstalling QuickBooks does not delete your company data. However, to ensure the safety of your data, it is always advisable to create a backup before performing any major software changes or updates.

Can a conflicting Windows update cause QuickBooks Error PS058?

Yes, a conflicting Windows update can potentially cause errors in QuickBooks updates. Ensure that your Windows operating system and QuickBooks are both up to date to minimize such issues.


James is a Technical Content Writer at QBDATASERVICES, specializing in QuickBooks, Sage50, MySQL Databases, Active Directory, email recovery, Microsoft 365, pattern recognition, and machine learning. He creates engaging technical blogs that help organizations and Database Administrators resolve issues. In his free time, James enjoys social media, web series, books, and experimenting with new recipes.

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