QuickBooks Error 14108: Troubleshooting Guide and Solutions

QuickBooks is a powerful accounting software used by businesses to streamline their financial operations. However, like any other software, QuickBooks may encounter errors that can disrupt your workflow. One such error is QuickBooks Error 14108, which can occur due to various reasons. In this article, we will explore the causes, and signs, and provide step-by-step troubleshooting methods to resolve QuickBooks Error 14108.

What is QuickBooks Error 14108?

QuickBooks Error 14108 is a common issue that users may encounter while working with the software. It typically arises when trying to open or update a company file. When this error occurs, users receive an error message stating, “QuickBooks was unable to complete the update process. Please restart QuickBooks and try again. If the problem persists, please contact QuickBooks Support.”

Causes of QuickBooks Error 14108

Several factors can contribute to the occurrence of QuickBooks Error 14108. Here are some of the most common causes:

  • Incomplete installation or corrupted QuickBooks software files.
  • Damaged or missing QuickBooks company file.
  • Active third-party applications conflicting with QuickBooks.
  • Improper system shutdown or abrupt power outage.
  • Virus or malware infection affecting QuickBooks files.
  • Outdated QuickBooks software or operating system.

Signs indicating QuickBooks Error 14108

When QuickBooks encounters Error 14108, you may experience the following symptoms:

  • Inability to update or open QuickBooks company files.
  • Frequent freezing or crashing of the QuickBooks application.
  • Unresponsive behavior of QuickBooks when attempting to perform certain tasks.
  • Sluggish system performance while running QuickBooks.
  • Error message prompts stating, “QuickBooks was unable to complete the update process.”

Troubleshooting Methods to Resolve QuickBooks Error 14108

Method 1: Run the QuickBooks File Doctor

  • Download and install the QuickBooks File Doctor tool from the official Intuit website.
  • Run the tool and select the company file exhibiting Error 14108.
  • Click on “Diagnose File / continue” to identify and repair the file issues.
  • Follow the on-screen instructions to complete the process.
  • Restart QuickBooks and check if the error is resolved.

Method 2: Rename the QuickBooks Company File

  • Open the folder containing your QuickBooks company file.
  • Locate the file with the extension “.QBW”.
  • Right-click on the file and select “Rename.”
  • Add the word “old” at the end of the file name (e.g., company_file.qbw.old).
  • Save the changes and restart QuickBooks.
  • Create a new company file by going to “File” > “New Company.”
  • Enter the necessary details and proceed with the setup.
  • Verify if the error is resolved by attempting to open the new company file.

Method 3: Update QuickBooks to the Latest Release

  • Open QuickBooks and go to the “Help” menu.
Update QuickBooks Desktop
  • Select “Update QuickBooks.”
  • Click on “Update Now” and ensure that the “Reset Update” checkbox is selected.
  • Click on “Get Updates” to initiate the update process.
  • Once the update is complete, restart QuickBooks and check if the error persists.

Method 4: Temporarily Disable Antivirus Software

  • Open your antivirus software and access its settings.
  • Locate the option to disable real-time scanning or protection.
  • Temporarily disable the antivirus software.
Norton turn off
  • Restart QuickBooks and attempt to open or update the company file.
  • If the error no longer occurs, contact the antivirus software provider for assistance in configuring it to work with QuickBooks.

Method 5: Perform a Clean Installation of QuickBooks

  • Uninstall QuickBooks from your system.
  • Download the latest version of QuickBooks from the official Intuit website.
  • Install QuickBooks using the downloaded setup file.
  • Follow the on-screen instructions to complete the installation process.
  • Restart your computer and open QuickBooks to check if the error is resolved.


QuickBooks Error 14108 can hinder your productivity and cause frustration. However, with the troubleshooting methods provided in this article, you can resolve the error and get back to using QuickBooks smoothly. If you encounter any difficulties during the troubleshooting process, don’t hesitate to reach out to QuickBooks Data Service Experts at +1-888-538-1314 for professional assistance. Keep your financial operations running smoothly with QuickBooks!

FAQs (Frequently Asked Questions)

Can QuickBooks Error 14108 be fixed by restarting the computer?

While restarting your computer can resolve temporary software glitches, it may not fix QuickBooks Error 14108 in most cases. It is recommended to follow the troubleshooting methods outlined in this article.

Is it necessary to update QuickBooks to the latest release?

Updating QuickBooks to the latest release is crucial as it includes bug fixes, security enhancements, and compatibility improvements. Updating may help resolve the error and ensure optimal performance.

How can I prevent QuickBooks Error 14108 from recurring?

To prevent QuickBooks Error 14108, ensure you have a stable internet connection, regularly update QuickBooks and your system, and perform regular virus scans. Additionally, make sure to shut down QuickBooks properly and avoid sudden system shutdowns.


James is a Technical Content Writer at QBDATASERVICES, specializing in QuickBooks, Sage50, MySQL Databases, Active Directory, email recovery, Microsoft 365, pattern recognition, and machine learning. He creates engaging technical blogs that help organizations and Database Administrators resolve issues. In his free time, James enjoys social media, web series, books, and experimenting with new recipes.

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