Perennial Resolutions to Remove QuickBooks Error PS107 [Fixed]

One such error is QuickBooks Error PS107, which occurs during the payroll update process. This error can prevent users from accessing the latest payroll updates, affecting tax calculations and employee payments. In this comprehensive guide, we will delve into the causes, symptoms, and detailed solutions to troubleshoot and resolve QuickBooks Error PS107, ensuring seamless payroll processing and accurate financial records.

Understanding What is QuickBooks Error PS107

QuickBooks Error PS107 is a payroll update error that arises when the software faces issues while downloading or installing payroll updates. The error message typically reads: “QuickBooks Error PS107: Payroll update not completed successfully.” This error can stem from various factors, such as incorrect payroll settings, network issues, or problems with the company file. Resolving QuickBooks Error PS107 requires a systematic approach to identify the root cause and implement the appropriate solutions.

Causes of QuickBooks Desktop Update Error PS107

QuickBooks Error PS107 can occur due to a combination of factors related to payroll processing. Understanding these potential causes is essential for effective troubleshooting. Common reasons for this error include:

1. Incorrect payroll settings: Misconfigured payroll settings in QuickBooks can lead to errors during the payroll update process.
2. Network issues: Poor or unstable network connectivity can interrupt the download of payroll updates, resulting in Error PS107.
3. Damaged or incomplete update files: If the payroll update files are damaged or incomplete, QuickBooks may fail to install them correctly.
4. Tax table issues: Problems with the tax table or outdated tax table versions can trigger Error PS107 during the update.
5. Company file corruption: A corrupted company file can prevent QuickBooks from processing payroll updates successfully.
6. Security software interference: Overprotective security software settings can sometimes block QuickBooks from downloading updates.

Symptoms of QuickBooks Error PS107 Windows 10

Users encountering QuickBooks Error PS107 may experience the following symptoms:

1. The error message “QuickBooks Error PS107: Payroll update not completed successfully” is displayed on the screen.
2. The payroll update process stops, and QuickBooks fails to download or install the latest updates.
3. Payroll tax calculations are incorrect or outdated, affecting employee payments.
4. QuickBooks may become unresponsive or freeze during the payroll update process.
5. The company file may show signs of data inconsistencies or corruption.

Troubleshooting Payroll Update QuickBooks Error PS107

To resolve QuickBooks Error PS107 and resume smooth payroll processing, users can follow these comprehensive troubleshooting methods:

Solution 1: Verify Payroll Settings

Incorrect payroll settings can lead to errors during the update process. Verifying and correcting payroll settings can help resolve Error PS107.

To verify payroll settings:

1. Open QuickBooks and go to the “Edit” menu.
2. Select “Preferences” and then “Payroll & Employees.”
3. Review and update the payroll settings as per your payroll requirements.
4. Click “OK” to save the changes.

Solution 2: Check Network Connectivity

Unstable network connectivity can interrupt the download of payroll updates. Ensure that your internet connection is stable and functioning correctly.

To check network connectivity:

1. Open a web browser and try to access a reliable website.
2. If the website loads without issues, your internet connection is working fine.
3. If there are connectivity problems, contact your internet service provider for assistance.

Solution 3: Reset QuickBooks Update

Resetting the QuickBooks update process can resolve issues caused by damaged or incomplete update files.

To reset QuickBooks update:

1. Close QuickBooks if it is currently open.
2. Open the “Run” dialog box by pressing Windows + R keys.
3. Type “C:\ProgramData\Intuit\QuickBooks<version>\Components” in the Run dialog box and press Enter. Note: Replace “<version>” with the version of QuickBooks you have (e.g., 2021, 2022).
4. Locate and delete the “downloadqb<XX> folder” (XX represents the highest number in the folder).
5. Open QuickBooks and attempt to download the payroll updates again.

Solution 4: Verify and Rebuild Company File

A corrupted company file can prevent QuickBooks from processing payroll updates successfully. Verifying and rebuilding the company file can help fix data inconsistencies.

To verify and rebuild the company file:

1. Open QuickBooks and go to the “File” menu.
2. Select “Utilities” and then “Verify Data” to check for data integrity issues.
3. If any issues are detected, follow the on-screen prompts to resolve them.
4. After verification, go back to the “File” menu and select “Utilities” again.
5. Choose “Rebuild Data” to fix any identified problems.

The rebuild process may take some time, depending on the size of the company file. Once completed, restart QuickBooks and check if QuickBooks Error PS107 is resolved.

Solution 5: Update Payroll Tax Table

Outdated tax table versions can cause issues during the payroll update process. Updating the payroll tax table can resolve Error PS107.

To update the payroll tax table:

1. Open QuickBooks and go to the “Employees” menu.
2. Select “Get Payroll Updates” and then “Download Entire Payroll Update.”
3. Click “Update” to download and install the latest payroll tax table.
4. Restart QuickBooks to apply the changes.

Solution 6: Temporarily Disable Security Software

Overzealous security software settings can sometimes block QuickBooks from downloading updates. Temporarily disabling antivirus and firewall software can help determine if they are causing Error PS107.

Before disabling security software, ensure you disconnect your computer from the internet and disconnect it from any local networks to minimize potential security risks.

If QuickBooks functions normally without errors when the security software is disabled, consider adjusting the software settings to allow QuickBooks access while maintaining necessary security protections.

Solution 7: Repair QuickBooks Installation

A damaged or incomplete QuickBooks installation can interfere with the update process. Repairing the QuickBooks installation can resolve Error PS107.

To repair QuickBooks installation:

1. Close QuickBooks and go to the Control Panel.
2. Select “Programs” or “Programs and Features,” depending on your Windows version.
3. Find QuickBooks in the list of installed programs and select “Repair.”
4. Follow the on-screen prompts to complete the repair process.

Once the repair is finished, restart QuickBooks and attempt to download the payroll updates again.

Solution 8: Create a New Payroll Item

Creating a new payroll item can help resolve QuickBooks Error PS107 if the issue is related to a specific item in the payroll list.

To create a new payroll item:

1. Open QuickBooks and go to the “Lists” menu.
2. Select “Payroll Item List.”
3. Right-click anywhere in the payroll item list and choose “New.”
4. Follow the on-screen instructions to create a new payroll item.
5. Once the new item is created, run the payroll update again to check if the error is resolved.

Solution 9: Run QuickBooks in Safe Mode

Running QuickBooks in Safe Mode can help determine if third-party applications or add-ons are causing conflicts with the payroll update process.

To run QuickBooks in Safe Mode:

1. Close QuickBooks if it is currently open.
2. Press and hold the “Ctrl” key on your keyboard.
3. Double-click the QuickBooks icon to open the software while holding the “Ctrl” key.
4. Continue holding the “Ctrl” key until QuickBooks opens in Safe Mode.

If QuickBooks functions without errors in Safe Mode, consider disabling third-party applications and add-ons to identify the conflicting component.

Solution 10: Use QuickBooks File Doctor

QuickBooks File Doctor is a built-in tool that can help diagnose and repair issues related to the company file, including payroll update errors.

To use QuickBooks File Doctor:

1. Close QuickBooks and download the QuickBooks File Doctor tool from the official Intuit website.
2. Install and run the tool on your computer.
3. Select “Browse” to locate your company file and choose the appropriate file.
4. Click “Continue” to start the repair process.
5. Follow the on-screen prompts to complete the repair.

The QuickBooks File Doctor will attempt to diagnose and fix any issues with the company file that may be causing Error PS107.

Solution 11: Check Windows User Permissions

Insufficient Windows user permissions can prevent QuickBooks from accessing necessary files during the payroll update process.

To check and adjust Windows user permissions:

1. Close QuickBooks and open the “Control Panel” on your computer.
2. Select “User Accounts” and then “User Accounts” again.
3. Choose “Manage another account.”
4. Select the user account associated with QuickBooks and click “Change the account type.”
5. Ensure that the account type is set to “Administrator.” If not, change it to “Administrator.”

Restart your computer and run QuickBooks to check if the issue is resolved.

Solution 12: Restore a Backup of the Company File

If all else fails, restoring a backup of the company file may help resolve QuickBooks Error PS107, especially if the issue is related to data corruption.

To restore a backup of the company file:

1. Close QuickBooks and locate the backup file (.qbb) on your computer or external storage device.
2. Open QuickBooks and go to the “File” menu.
3. Select “Open or Restore Company” and then “Restore a backup copy.”
4. Choose “Local Backup” and click “Next.”
5. Browse to the location of the backup file and select it.
6. Click “Open” and follow the on-screen prompts to restore the backup.

Please note that restoring a backup will revert the company file to a previous state, so ensure that you have a recent and valid backup before proceeding.

Conclusion

QuickBooks Error PS107 can be a frustrating issue, but by carefully following the comprehensive troubleshooting methods outlined in this guide, users can effectively identify and resolve the problem. Verifying payroll settings, checking network connectivity, resetting QuickBooks update, verifying and rebuilding the company file, updating the payroll tax table, temporarily disabling security software, repairing QuickBooks installation, creating a new payroll item, running QuickBooks in Safe Mode, using QuickBooks File Doctor, checking Windows user permissions, and restoring a backup of the company file are effective ways to troubleshoot and resolve QuickBooks Error PS107.

By adopting these practices and maintaining an up-to-date QuickBooks installation, users can ensure seamless payroll processing and accurate financial records. It is crucial to keep the software and company data protected by regularly backing up the company file and using reliable security measures.

If the issue persists even after attempting the troubleshooting methods, it is recommended to seek assistance from QuickBooks Error Support at +1-888-538-1314. Their team of experts can provide personalized solutions and guidance to resolve QuickBooks Error PS107 and ensure a smooth accounting experience.