Stable Resolution for QuickBooks Error 15270 [Resolved]

QuickBooks is a versatile accounting software widely used by businesses to manage their financial operations efficiently. Despite its robust features, users may occasionally encounter errors that can hinder their workflow. One such error is QuickBooks Error 15270, which arises during the update process. This error prevents users from successfully installing important updates and can disrupt the software’s performance. In this comprehensive guide, we will explore the common causes of QuickBooks Error 15270 and provide step-by-step solutions to resolve it effectively.

Understanding What is QuickBooks Error 15270 windows 10

QuickBooks Error 15270 is classified as a payroll update error. It occurs when users attempt to download and install payroll updates within QuickBooks. The error message typically reads, “Error 15270: The payroll update did not complete successfully.” This issue may also be accompanied by an additional error message prompting users to “Get Updates” again.

Reasons for QuickBooks Error 15270

To troubleshoot QuickBooks Error 15270 effectively, it is essential to identify the potential causes behind it. The error may occur due to the following reasons:

  1. Incomplete or Corrupted QuickBooks Update: An incomplete or corrupted update download can lead to Error 15270.
  2. User Account Control (UAC) Settings: User Account Control settings can interfere with the update process and cause the error.
  3. Payroll Update Not Installed Properly: If a previous payroll update was not installed correctly, it may affect the current update process.
  4. Internet Connection Issues: Poor or unstable internet connectivity can hinder the successful download of payroll updates.

Troubleshooting Guide to Resolve QuickBooks Error 15270

Solution 1: Restart QuickBooks with Administrator Privileges

Restarting QuickBooks with administrator privileges can help overcome User Account Control (UAC) restrictions that may be causing the error.

  • Close QuickBooks and ensure that no QuickBooks-related processes are running.
  • Right-click the QuickBooks desktop icon and select “Run as administrator.”
  • When prompted by User Account Control, click “Yes” to grant administrator privileges.
  • Attempt to download and install the payroll update again.

Running QuickBooks with administrator privileges can provide the necessary permissions to overcome User Account Control (UAC) restrictions. By right-clicking the QuickBooks desktop icon and selecting “Run as administrator,” you ensure that the software has elevated access to perform tasks like downloading and installing payroll updates. This step is especially useful if the error is related to insufficient permissions while attempting the update. After restarting QuickBooks with administrator privileges, try downloading the payroll update again to check if the error has been resolved.

Solution 2: Update QuickBooks to the Latest Release

Updating QuickBooks to the latest release can address issues related to previous updates and may resolve QuickBooks Error 15270.

  • Open QuickBooks and go to the “Help” menu.
  • Choose “Update QuickBooks” from the dropdown menu.
  • Click “Update Now” to initiate the update process.
  • Select “Reset Update” if you encounter any issues during the update.
  • After the update is complete, restart QuickBooks and check if the error persists.

Updating QuickBooks to the latest release is essential to ensure that the software is equipped with the latest bug fixes and improvements. It can also resolve issues that may have arisen from previous updates, potentially addressing QuickBooks Error 15270. By regularly updating QuickBooks, you ensure that the software functions optimally and stays up-to-date with the latest features and enhancements. In case you encounter any problems during the update process, selecting “Reset Update” allows QuickBooks to clear the update download and start fresh, potentially resolving any update-related issues.

Solution 3: Check Internet Connection and Firewall Settings

Verifying your internet connection and adjusting firewall settings can prevent network-related issues that may trigger Error 15270.

  • Ensure that you have a stable and reliable internet connection.
  • Check firewall settings to ensure that QuickBooks is allowed to access the internet.
  • Temporarily disable the firewall and attempt to download the payroll update.
  • If the update is successful, add QuickBooks as an exception in the firewall settings.

A stable and reliable internet connection is crucial for downloading and installing payroll updates in QuickBooks. If the error occurs during the update process, it is essential to verify your internet connection to ensure that it is not causing the issue. Additionally, firewall settings can sometimes block QuickBooks from accessing the internet, hindering the update process. By temporarily disabling the firewall, you can check if it is the cause of the error. If the update is successful with the firewall disabled, adding QuickBooks as an exception in the firewall settings allows the software to access the internet without any disruptions.

Solution 4: Perform a Clean Install of QuickBooks

A clean install of QuickBooks involves uninstalling and reinstalling the software to resolve deep-rooted issues.

  • Before proceeding with the clean install, back up your QuickBooks company file to prevent data loss.
  • Uninstall QuickBooks from your computer through the Control Panel or the Uninstall Tool provided by Intuit.
  • Reinstall QuickBooks using the latest installation files obtained from the Intuit website.
  • Restore your company file after the clean install is complete.

If QuickBooks Error 15270 persists even after trying the previous solutions, a clean install may be necessary. A clean install involves uninstalling QuickBooks from your system and then reinstalling it using fresh installation files from the Intuit website. Before proceeding with the clean install, it is crucial to back up your QuickBooks company file to avoid data loss. After reinstalling QuickBooks, you can restore your company file and continue using the software with the assurance that the error has been resolved. This step can be effective in addressing deep-rooted issues that may have led to the error.

Solution 5: Manually Update QuickBooks

Manually updating QuickBooks can bypass any issues with the automatic update process and resolve Error 15270.

  • Go to the official Intuit website and download the latest QuickBooks update.
  • Close QuickBooks and double-click the downloaded update file to initiate the installation.
  • Follow the on-screen instructions to complete the update.
  • After the update is finished, restart QuickBooks and check if the error persists.

In some cases, the automatic update process in QuickBooks may encounter issues that prevent the successful installation of updates. Manually updating QuickBooks involves downloading the latest update from the official Intuit website and installing it on your system. By performing a manual update, you bypass any potential glitches in the automatic update process, potentially resolving Error 15270. Following the on-screen instructions during the manual update ensures that the process is completed smoothly. After the update is finished, restart QuickBooks to check if the error has been resolved.

Solution 6: Verify and Repair QuickBooks Company File

Verifying and repairing the QuickBooks company file can address data-related issues that may trigger Error 15270.

  • Open QuickBooks and the company file that is causing the error.
  • Go to the “File” menu and select “Utilities.”
  • Choose “Verify Data” and allow the process to complete.
  • If any issues are detected, select “File” > “Utilities” > “Rebuild Data” to repair the company file.
  • Follow the on-screen instructions to complete the rebuild process.
  • After the repair is finished, verify if the error is resolved.

Data-related issues within the QuickBooks company file can contribute to the occurrence of Error 15270. Verifying and repairing the company file can help identify and address these issues, ensuring that the file is free from errors and corruption. By following the steps provided above, you can initiate the verification and rebuilding process, allowing QuickBooks to rectify any data-related concerns. After completing the rebuild, verify if the error has been resolved, and if you can now perform the update without encountering any issues.

Solution 7: Use QuickBooks Install Diagnostic Tool

The QuickBooks Install Diagnostic Tool can automatically diagnose and resolve installation-related issues.

  • Download the QuickBooks Install Diagnostic Tool from the official Intuit website.
  • Run the tool on your computer and allow it to scan for installation-related issues.
  • Once the scan is complete, follow any on-screen instructions to repair the identified issues.
  • Restart your computer and attempt to update QuickBooks again.

The QuickBooks Install Diagnostic Tool is a valuable resource provided by Intuit to automatically diagnose and resolve installation-related issues. By downloading and running the tool on your computer, you can detect any underlying installation problems that may be causing QuickBooks Error 15270. The tool will scan your system and repair any issues it identifies, ensuring a smooth installation process for QuickBooks updates. After completing the repair, restart your computer and try updating QuickBooks again to check if the error is resolved.


QuickBooks Error 15270 can be an inconvenience, but with the comprehensive troubleshooting methods provided in this guide, you can effectively resolve the error and continue using QuickBooks seamlessly. By understanding the potential causes and following the step-by-step solutions, you can address the underlying issues that may be triggering Error 15270. Whether it involves restarting QuickBooks with administrator privileges, updating the software to the latest release, verifying the internet connection and firewall settings, performing a clean install, manually updating QuickBooks, or repairing the QuickBooks company file, each solution plays a crucial role in rectifying the error.

If you encounter any challenges during the troubleshooting process or require further assistance, do not hesitate to contact our QuickBooks Error Support Phone Number at +1-888-538-1314. Our friendly experts are here to assist you and ensure that your QuickBooks experience remains seamless and error-free. With the right approach and guidance, you can overcome QuickBooks Error 15270 and continue managing your financial tasks with ease and precision.


James is a Technical Content Writer at QBDATASERVICES, specializing in QuickBooks, Sage50, MySQL Databases, Active Directory, email recovery, Microsoft 365, pattern recognition, and machine learning. He creates engaging technical blogs that help organizations and Database Administrators resolve issues. In his free time, James enjoys social media, web series, books, and experimenting with new recipes.

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